With the world at our fingertips now courtesy of the internet it really is quite easy to educate yourself about just about anything. But, just as reading every opinion on real estate can make you quite educated about neighborhoods’ square footage and school districts, signing a deal on the perfect house at the right price is not so easy. In fact, it can be extremely intimidating whether you have done it before or not.

In the online world of cars it is easy to trip over experts on everything from tuning to collecting, from buying to selling and from torque to trunk space but what seems to bind them all together besides their love of things with wheels and engines is an unabashed insistence that they can bring a salesman to his knees, begging for mercy when negotiating for cars. What all of these people often forget, myself included, is that buying a car is a very personal process and asking for help getting the best price on a car is not so simple. Sometimes folks like to pick their own car and figure out how to deal with negotiations on their own.

A recent third party study for Carsala has revealed that in reality, car geeks aside, 73% of used car buyers dislike the negotiating process and a majority of them rate themselves as being poor negotiators. What is shocking is that almost 20% indicated that they had not attempted to negotiate the price of the car that they most recently purchased.

That last sentence just makes me shudder but friends and family are constantly buying cars around me and never ask for my help despite knowing what I do in the car world. At first I would take it personally but then I realized that they were taking their investment in a car personally and wanted to do it themselves. I can tell someone over dinner or the phone which car I think they want because maybe they really do like the Malibu or an X5 and I would try to get them to consider something else comparable or better. They might listen. But what about when they really want help with the act of buying the car and the dreaded negotiation game at the dealership? Unless I have a good several months to help them search the car lots and an entire day to spend at the dealership while the sales guys play their game, I have my own house to clean and job to do so they don’t want to bother me. Fair enough!

Now if only real estate agents representing you actually were like Carsala, we would be moving in the right direction!

How do you feel about the car buying process?

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VIN Locations on a Car via checkmyvin.com

VIN Locations on a Car via checkmyvin.com

My mother emailed me and told me that I need to cover the VIN number in my car window because if I don’t, thieves will steal my car! How can they steal my car just by being able to see the little tag that every car has inside?  -

Laura C., Bakersfield, CA
Dear Bewildered in Bakersfield,

Don’t you just love those Fwd: Fwd: Fwd: emails that our mothers all seem to think we just have to have? As with any of these, approaching it with a bit of skepticism is always a good first move.

The 17 digit VIN could, in theory, be used by a thief if they copied the VIN, created fake registration and identification for themselves, went into a dealership and had them create a new key. That is not as simple as it sounds! There have only been a few cases of this ever happening and they were stealing the VINs from used car lots where the cars would be sitting still for some time.

Covering you VIN may not only be a futile exercise but also illegal. Several states have laws regarding the VIN being visible at all times and never obscured. Also, that little plate is not the only place where you can find your VIN. Manufacturers now put it many places including on the engine and inside door panel to dissuade thieves from being able to hide the identity of stolen cars.

My suggestion is that you ask your mother to stop forwarding you these urban legends and feel confident that your car will not end up in a chop house.

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There was a study that I came across recently that was done on consumer behavior and how touching an item physically dramatically increases their chance of buying that item regardless of price. Now you know why dealers want to get you on the car lot!

There are a bazillion tools for doing online research when you want to buy a used car. Professional reviews, consumer ratings, industry value reports and referrals to car lots that might have a car that you are considering are all pretty easy to come across while surfing the web. As much as you like to think that you are prepared when you arrive on a lot there is always that moment when you see a car that you weren’t considering; it could be a newer model, have less miles, be a different trim or be completely different than anything you had every considered and now you are second guessing yourself and all of that armor of research you did.

Carsala now has a free tool that you can use on your iPhone while you are standing in front of the car that is making your mind race and help you answer some questions quickly. By going to http://www.carsala.com/pricecheck/ on you iPhone you simply enter the 17 digit VIN number found on the driver’s side of the dashboard, your ZIP code and the sticker price.

What next?

  • Carsala will tell you if this car’s make/model/trim/mileage is common in dealership inventories
  • The dealer’s asking is price is rated out of 4 possible stars & if the price can be had better elsewhere or be negotiated better by Carsala, it will tell you
  • Carsla’s Self Service or Full Service tools for finding and negotiating similar cars of the same year, make, model, and color (if selected), with equal or fewer miles, and the same number of doors within 200 miles of your ZIP are offered as a next step.

Just to show you in more detail how the site will work, I put a VIN for a 2005 Honda Civic in my area in the Price Checker and when I followed the link to the self service tools, the Carfigurator showed me that there were 639 cars in my area that matched that search. Maybe the one in front of me isn’t such a good deal at $13,995.00 because it indicates that 3 Killer Deals can be provided to me to go see for $9.99 on my own.

What if you had just gone with that car in front of you? Now you know that armed with an iPhone, BlackBerry, Google Android or any other phone that has browser capabilities, you can know for sure that you have choices and are paying the best possible price for a car in your area.

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At a time when I have become a bit “meh” about the automotive industry, Carsala has come up with some tools that appeal to the how and why I started writing about said industry. Okay, I say appeal but what I really mean to say is inspire! Yeh, that does sound really like some silly PR statement but I am serious. These tools, and by tools I mean applications that can actually help buyers in the used car market, haven’t existed before. I know we are all a lot more than “meh” about words like “appeal”, “inspire” and “unique” being thrown around a world where every car is going to do all of those things and get you to work and protect you children and change your life and help you find the love of your life and express exactly who you are AND not make you feel like you are the one being owned when you realize you are expecting a hunk of metal to do all of those things and you can’t even get your garbage disposal to work like you would like!

Follow me here for a few minutes and you tell me if you have seen anything like this before.

  • Which car can you afford? I don’t mean one of those many calculators that asks you about expenses and APR and how many months you will slave before you see the title in your name and uses a little Java to pop up numbers that are not the crystal ball to your next car! Let’s start simple! Carsala Budget Search allows you to start with the simple idea that you want to know which car you can afford. Your parents want you to buy a safe sedan but, gosh darn it, you saved the money, have your job to pay for the car and you want to know if you really can afford a convertible or a crossover that reflects you and your lifestyle? How much do you want to spend, what is the oldest year of used car are you willing to consider and what is your ZIP code? Et, VOILA! Look at all of those cars that will make your dad squirm! See a sample result where I searched for $16,000 SUVs in my city. Pretty amazing, huh? Now click on one of the models and see how much Carsala says they can save me by negotiating for dealers in my area. Are you with me here?
  • What about THIS car I found? You are standing on a car lot OR you found your dream car online through one of the many sites like eBay Motors, AutoTrader, Cars.com or another dealer classified site. Is it a good deal? Can you do better? With Carsala Price Checker you will know more easily than walking in and asking a random salesman, calling the salesman listed on the site or emailing and waiting for a response. By simply entering the VIN, ZIP and dealer’s asking price you can have a realistic price immediately. Believe me: I entered a VIN in my area for a 2008 BMW 3-Series that I know to be quite rare here and Carsala’s Price Checker told me the truth: “There are not many cars with this trim, engine, transmission, and color in your area. If this is exactly what you are looking for, you should probably buy this car. If you are flexible, request a detailed quote.” When I entered a VIN for a pretty standard Honda Civic Si for sale in my city, the results gave the dealer’s pricing 2 out of 4 stars and gave me the option of Carsala’s Full Service (where they will negotiate for me) or Self Service which showed me, “We searched through 6 million cars, analyzed 819 Honda Civics in your area,
    and found these 3 killer deals” and that Carsala can show me 3 “Killer Dealers” in my area up to 44% of the price I entered. See a PDF of a sample Killer Deals report here.

Anyone else know of a site out there that can do those two things (and, oh, so much more)?

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Aronado from www.startuplucky.com featured and interviewed Tyler Elliston, CEO of Carsala this week about how Carsala started, personal experiences of his venture into the start-up world and where Carsala is headed. They have titled the interview:

#Startup focused on a saving money, Carsala.com. We like!

Yep! All of that in under 15 minutes! Tyler got to speak a little via Skype Video about the official launch that began with a contest last week and Aronado and Oz Sultan enjoyed beverages at their location du jour, the Roger Smith Hotel.

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From a Lotus slamming into a herd of cows to a sad story of a dream car purchase turning out to be a lemon, the Carsala Contest is underway and will be giving away prizes to the entry with the highest votes!

Last  Monday, Carsala launched a contest inviting consumers to describe their worst used car buying experiences.  Contestants should go to www.carsala.com/contest to enter the competition.

To celebrate its official launch, Carsala is offering  a SIRIUS - Sportster 5 Dock & Play Satellite Radio Receiver with Vehicle Kit + 1yr SIRIUS Everything Subscription for the contestant who receives the most votes for telling his or her worst true used car buying experience. 2nd and 3rd prize winners will receive a 125 GPS Portable Navigation System from TomTom but the goodies don’t stop there! The first additional 25 contestants to reach one hundred votes will receive a Carsala zip hoodie. The next additional 25 contestants to first reach 25 votes will get a Carsala t-shirt.

Everyone is eligible and individuals are invited to register by email on the Carsala web site at www.carsala.com and submit either a text story of up to 300 words, or a YouTube video to which visitors can link from the voting page.

Carsala will screen the stories and post or link them to the web site, where anyone can see them and vote, for their favorite submission. Voters can vote for more than one story, but cannot vote for each story more than once. Contestants are encouraged to promote their entries on Facebook, Twitter and via other social or traditional media, and to ask their family, friends and acquaintances to sign up and vote for their particular entry.

Carsala will blog and Twitter (#carsala) throughout the contest and add regular updates to the Carsala Fan Page on Facebook. The winners and their stories will also be featured on the Carsala web site and in a You Tube video about the competition.

The contest began Monday, July 27th, and will last eight weeks, through Sunday evening, September 27, 2009, at 11:59 pm pacific time.

So, c’mon! I know there are some funny stories out there! Share them and win a prize!

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It is official!

Carsala has launched and what better way to back up a good, old fashioned press release than to get it online at the New York Times, begin a fun contest, have an automotive industry site feature the CEO and get tweeted about on Twitter?

Michael Banovsky of Vlane.com and founder of #carchat was awesome enough to give Tyler a chance to write about car buyers and how they each have their persnickity ways of muddling through the car buying process and suggests how Carsala fits into the new way people buy used cars.It is a succinct piece and I am glad Tyler had the time to come up with some funny ways that people shop for cars.

Now, I have a caveat.

In an off the cuff kind of moment, I take responsibility for stating that Tyler is formerly (pre-Carsala days) an Old School buyer but, as he corrected me and my gut told me even in the moment, Tyler was, in fact, an OCD car buyer.

Personally, if I want anyone behind a company who will get me the car I want in about 3 days, he better be the OCD type!

The Carsala Contest!!!!

The contest is starting to whirr away now! At this moment we have had 5 awesome submissions and I really look forward to chuckling at a lot more. I can’t vote (of course that would be lame) but I want everyone else to vote and submit their own stories. C’mon! We have all had the funny/awful moment when we were buying a car!

It has been a fun Carsala Monday!

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I love innovative and creative minds and car enthusiasts are increasingly being treated to a bevy of really fun, incredibly geeky and wildly imaginative products that reflect their car loving lifestyles. Here are 3 picks that I just love:

  1. 2 Stroke Party Blender

    2 Stroke Party Blender

    The 2 Stroke Party Blender with Motorcycle Style Handles Fueled by a Gas Powered, 2 Stroke, 43cc, Variable Speed Engine that revvs up like your favorite Harley, this little muscle beast will make over a half of a gallon of your favorite frozen beverage (think: Margaritaville) in about …2 strokes. Its a novelty but a definite must have to keep yourself cool if you find yourself outside in the heat deep frying a turkey or doing a crawfish boil.

  2. Wireless Car Mouse

    Wireless Car Mouse

    The Optical Wireless Computer Car Mouse These little muscle cars really are fully functional wireless mouses that are so realistic they come with operating headlights, bumper to bumper warranty and a VIN, Title and Registration. They are fully licensed products and represent everything from the Charger SRT-8, Camaro, Corvette and Mustang plus some police cars if you like your muscle in black and white.

  3. Vintage Car Fabric Bags

    Vintage Car Fabric Bags

    Kim White’s Vintage Automotive Fabric Handbags A must have for every gearhead girl and every girl who loves a gearhead that doesn’t know how to shop for his girl, Kim White unearthed a warehouse of unused, dead stock vintage automotive fabric from the days when car upholstery wasn’t plain and boring and has designed a whole series of purses. As Michael Banovsky of Vlane writes, “A great story, and even better is that each handbag is tagged with the year and make of the fabric, so you can tell your friends your bag’s fabric could have been a Camaro, Mustang…or Gremlin. Well, maybe you wouldn’t tell them it was supposed to be the seats in a Gremlin.”

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Teen Driving Week at Carsala: Part One

Image from Wired.com

Image from Wired.com

Teen driving now has a fresh young face from the NASCAR world to help promote a program designed to teach safety to teens.

Colin Braun, 20-year old NASCAR Camping World Truck Series driver has teamed up with Ford Driving Skills for Life (DSFL) to promote the importance of safe driving to teens around the country.

Mile for mile, teenagers are involved in three times as many fatal crashes as all other drivers. Ford Motor Company has a wonderful program called Driving Skill for Life, through which teens are able to improve their skills in four key areas that are critical factors in more than 60 percent of teen vehicle crashes: Hazard Recognition, Vehicle Handling, Space Management, and Speed Management.

Braun, now in his second year driving the No. 6 Con-way Freight Ford F-150 for Roush Fenway Racing, knows the importance of safe driving on and off the track. As part of the yearlong partnership, Braun will participate in DSFL hands-on training events and various nationwide teen safe-driving initiatives.

“I am pleased to be a part of the Ford Driving Skills For Life program. Having grown up racing all my life, I learned early on there is a time and place for driving fast, but public roads are not it.” said Braun. “I think teenagers are more likely to listen to a message coming from someone closer to their own age, so I hope my involvement will make a difference teaching young drivers how to be safer on the road.”

Throughout the year visitors to www.DrivingSkillsforLife.com will have a chance to view Braun’s blog dedicated to safe driving tips, videos, photos and updates from his race season.

The national award winning DSFL program is collaborative effort between Ford Motor Company Fund - the automotive company’s philanthropic arm - and the Governors Highway Safety Association (GHSA). The program strives to lower the number of teen automobile crash fatalities and helps newly licensed drivers develop skills beyond what they learn in driver education programs. It is one of the most comprehensive teen driver safety programs in the nation.

For more information about the Ford Driving Skills for Life program and upcoming hands-on training events please visit www.drivingskillsforlife.com or call 1-888-987-8765. To learn more about Colin Braun, please visit www.roushfenway.com.

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No More Saturday Hours at the DMV

No More Saturday Hours at the DMV

The California DMV has been going through a wee bit of a transition. Fortunately they decided to improve their website just in time as the California state economy took a dramatic downturn. The new site provides more of the services that used to be only available at the DMV Field Offices. All of the DMV Offices now have reduced hours and services but so much can be done on the website, that doing the dreaded wait time in a DMV lobby is almost completely unnecessary.

One feature that the DMV has added is a monthly column, Ask George by George Valverde, director of the California Department of Motor Vehicles. I thought I would feature a few excerpts from the last few months to give a taste.

Q: What is a safe distance between me and my airbag in case it inflates due to an accident?

A: You can take important steps to eliminate or reduce risk of injury without turning off your vehicles’ air bags. The biggest risk of injury is being too close to the air bag. An air bag needs about 10 inches of space to inflate. Ride at least 10 inches (measured from the center of the steering wheel to your breastbone) from the air bag cover if you can do this while maintaining full control of the vehicle. If you cannot safely sit 10 inches away from the air bag, contact your vehicle dealer or manufacturer for advice about additional ways of moving back from your air bag. For more information on air bags, please read the air bag section of the California Driver handbook located online at http://www.dmv.ca.gov/pubs/hdbk/pgs46thru47.htm#airbags.

Q: My grandparents just bought me a classic car for my graduation. Out of curiosity, how do I check the car’s smog test history?

A: This can easily be done by visiting
http://www.dmv.ca.gov/pubs/brochures/fast_facts/ffvr33.htm and clicking on Check the Smog Test History of a Vehicle. Here, you can either enter the car’s license plate number or the Vehicle Identification Number (VIN) to get the cars complete smog test history.

Q: Can you offer me any tips on how to save money on gasoline?

A: Of course! The DMV offers an entire page on its Web site devoted to helping you reduce fuel costs. Some of the helpful tips include information on how to purchase fuel wisely, how to drive more efficiently, even how to improve the efficiency of the vehicle you drive! To start saving money on fuel today, visit http://www.dmv.ca.gov/about/save_fuel.htm.

Q: I’m in the U.S. Armed Forces and am out-of-state on active duty. Is my driver license still valid?

A: If you are out-of-state on active military service in the U.S. Armed Forces and have a valid California driver license, your license will be valid for the full time you are absent from the state and for 30 days from your discharge date, or when you return to California. Carry both your driver license and discharge papers during those 30 days. Call 1-800-777-0133 and ask for a card (DL 236) which extends your license. Military dependents do not qualify for this extension. For more information, visit www.dmv.ca.gov.

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